This section provides information for individuals currently incarcerated within the Alabama Department of Corrections system. It outlines available programs, services, and institutional procedures.
Here you can find details on classification, visitation policies, communication options, rehabilitation programs, and re-entry preparation. The information provided is intended to support understanding of available resources and expectations during incarceration.
BEGINNING FRIDAY, AUGUST 1, 2025, IC SOLUTIONS WILL BEGIN PROVIDING INMATE COMMUNICATION SERVICES
Approved communication systems allow family members and friends to stay connected with incarcerated individuals.
Families can fund inmate accounts by visiting icsonline.icsolutions.com or calling (888) 506-8407
eMessage
The eMessage system provides a secure and monitored way to send and receive electronic messages. Messages are subject to review in accordance with ADOC policies. Instructions for setting up an account, purchasing message credits, and sending messages are available through the approved vendor.
Phone System
Incarcerated individuals may place outbound phone calls through the approved phone service provider. Family members must establish an account with the vendor to receive calls. Calls are subject to monitoring and recording in accordance with ADOC regulations.
Please review vendor instructions and pricing details directly through the service provider’s website before establishing an account.
Pricing
- DOMESTIC PHONE CALLS: $0.08/minute
- INTERNATIONAL PHONE CALLS: Carrier Cost + $0.08/minute
- REMOTE VIDEO VISITATION: $0.16/minute*
- TABLET STREAMING CONTENT: $0.03/minute*
- EMAIL/TEXT MESSAGING: $0.15/message*
- PHOTO SHARING (INBOUND ONLY): $0.30/photo*
- VOICE MESSAGING: $0.25/message*
Starting October 27, 2025 Your Inmate’s Mailing Address Is Changing! All inmate personal mail is going digital
The address to send mail to your inmate has changed. All personal mail such as letters, pictures, and drawings will now be digitally delivered to your incarcerated loved one or friend via the tablet.
Packages and legal mail should continue to be sent to the local address of the facility.
Note: Personal mail sent to the facility after November 10, 2025 will be returned to sender.
Your inmate’s mail must now be addressed to:
ALDOC Inmate Mail Processing
Inmate Name – Inmate AIS number
P.O. Box 17339
San Antonio, TX 78217
For Example:
ALDOC Inmate Mail Processing
John Smith – 000123456
P.O. Box 17339
San Antonio, TX 78217
IMPORTANT:
To ensure your mail gets delivered, you must include ALDOC Inmate Mail Processing, as well as the Inmate name and Inmate AIS number. Please also note that the sender’s full name and physical address must be clearly written on the top left corner of the envelope.
Digital Messages
As a reminder, your family and friends can also exchange digital messages with you online or on the Corrlinks mobile app.
The form below must be filled out accurately and completely. Please print out this form and email back to ohs.medicalrecords@doc.alabama.gov. This information will be sent to ADOC’s Office of Health Services for review.
Visit the Rehabilitation and re-entry program page to learn more about the programs and services designed to prepare individuals for successful reintegration into their communities.
Visitation rules, policies, forms, and changes will be posted in the law library and noted in the facility orientation packet. In addition, the visitation policies may be posted on bulletin boards, facility newsletters, and PED tablets (personal electronic devices).
All visitors shall initially be identified against a photo-identification card issued by a federal, state, county, or city governmental agency. The following information shall be collected: full name, physical address (no Post Office Boxes will be accepted), city, state, date of birth (DOB), state driver’s license number, and phone number(s).
All visits must be pre-scheduled and approved.
Access Secure Deposits is the fastest, most convenient way to deposit funds to an inmate’s account! To use this service, please establish an account by visiting www.accesscorrections.com or calling (866) 345-1884. Within minutes, you will have processed your transaction and you will have easy access to a record of it, too! Access Secure Deposits accepts MasterCard and Visa Debit and Credit Cards.*
Another option is to visit one of more than 800+ state-wide locations, like Dollar General and Family Dollar stores, available through CashPayToday. With convenient locations such as grocery stores and gas stations throughout Alabama, CashPayToday accepts cash payments! See contact information below.
Don’t have a credit card and there isn’t a CashPayToday in your town? No problem! You can send in a money order. Please visit www.accesscorrections.com to create an account and print a deposit coupon or request a coupon while visiting a facility. Simply follow the easy instructions on the coupon!
Four ways to send money:
- Use Debit or Credit Card Online at www.accesscorrections.com
- Use Debit or Credit Card By Phone: (866) 345-1884 (Available 24/7)
- Use Cash by visiting Cash Pay Today:
- Visit www.CashPayToday.com or call 844-340-CASH(2274) for the most current location list and to register for your account.
- Send Money Order By Mail:
- Mail your money order and the order deposit coupon, which can be found here or at www.accesscorrections.com, or visit a facility to request a coupon. Once you have both the money order and coupon, mail to:
Secure Deposits – Alabama DOC
PO Box 12486
St. Louis, MO 63132
Fee Schedules:
(Fees will be deducted from the total deposited amount.)
| Deposit Amount | Online | Phone | Money Order | Walk-In |
|---|---|---|---|---|
| $0.01 – $25.00 | $2.95 | $3.50 | No Charge | $5.00 |
| $25.01 – $100.00 | $5.95 | $6.50 | No Charge | $5.00 |
| $100.01 – $200.00 | $7.95 | $8.50 | No Charge | $5.00 |
| $200.01 – $300.00 | $7.95 | $9.00 | No Charge | $5.00 |
*Attention: Please be aware that your credit card company may impose a Cash Advance Fee, or other similar charge, to your credit card balance. Any charge(s) in excess of your deposit and the service fee Access Corrections charges (see fee schedule below) is not collected by, nor imposed at the discretion of, Access Corrections. Please refer to your cardholder agreement or contact your card company if you are unsure about the fees associated with the use of your card. If cash advance fees apply to your card, consider making a deposit at one of CashPayToday’s convenient locations or by Money Order.
Union Supply Direct is the exclusive Footwear provider for the Alabama Department of Corrections. Family and Friends can order their loved ones incarcerated in the Alabama Prison System a Footwear Package offering product pre-approved by ADOC. Please see the Rules & Regulations section for more information.
We offer four convenient ways for family and friends to order:
- Order online at: http://www.alinmatepackage.com/Home.aspx
- Order by phone: (562) 361-5715
- Order by Fax: (310) 603-1188
- Mail your order to:
- UNION SUPPLY DIRECT
Dept. #651
P.O. Box 619059
Dallas, TX 75261-9059
- UNION SUPPLY DIRECT